If you are having errors trying to use Premiumize such as SSL Handshake errors, failed to play, etc etc IT IS MOST LIKELY caused by content filtering from your ISP/VPN/3rd Party Home Router.
THIS NEEDS TO BE DISABLED
Here are instructions for all of the most common one's i've come across the last few months
Internet Service Providers (ISPs)Spectrum
Open the My Spectrum app.
Go to Services → Internet → Security Shield → View All → Security Shield Settings.
In Advanced Settings, toggle Security Shield OFF.
If hidden, scroll past the chat icon in the app.
Reboot router for changes to take effect.
Xfinity (Comcast)
In the Xfinity app: go to Security → Advanced Security → Turn Off.
On the website: log in → My Services → xFi Advanced Security → Disable.
If no toggle is available, contact support to disable Advanced Security manually.
AT&T (ActiveArmor)
Open the Smart Home Manager app.
Tap the chat bubble and type “Disable ActiveArmor.”
Confirm the prompt.
Check in app or router gateway to ensure Home Network Security = Disabled.
If using ActiveArmor Advanced (paid), cancel subscription first in the app.
Verizon Fios
Open the My Fios app → Internet → Network Settings → Home Network Protection / Parental Controls → Off.
Or via router: myfiosgateway.com or 192.168.1.1 → log in → Parental Controls/Advanced Security → Disable.
If McAfee-powered HNP is active, disable via app.
Virgin Media
Log into My Virgin Media → Account Settings → Online Security → Web Safe.
Toggle both Child Safe and Virus Safe to Off.
Restart your hub to apply.
If it re-enables itself, contact support or bypass with custom DNS.
Starlink
Open the Starlink app → Settings → Router → Content Filtering.
Select No Filtering (instead of Malware or Malware+Adult).
Save and optionally restart router.
Bell Canada
Bell Wi-Fi app: go to connected devices → disable restrictions.
Home Hub (192.168.2.1): log in → Access Control → delete schedules / unblock devices.
McAfee Security from Bell: open app → Parental Controls → turn Off.
Rogers (Canada)
Use Rogers Ignite WiFi Hub app or online portal.
Go to Parental Controls / Ignite WiFi → Profiles.
Remove or disable filters/schedules.
Flow (Caribbean ISP) – Internet
Log into My Flow app/portal.
Go to Internet Settings → Web Filtering / Family Filter.
Toggle Off or Opt Out.
Restart router.
Primus (Canada)
Managed through TP-Link Deco pods (HomeShield).
In Deco app → HomeShield → Parental Controls: remove or disable profiles.
Confirm Network Security features (ad blocking, safe search) are toggled off.
Eastlink (Canada)
Uses eero (WiFi Perfected).
In eero app → Discover → Security & Privacy: toggle Advanced Security / Ad Blocking off.
In Profiles: remove content filters or delete profiles.
Optimum ISP – Turn Off Content Filtering
Open the Optimum App or log in at the Optimum portal.
Go to Internet settings.
Find Security or Parental Controls.
Toggle all filters Off.
Ziply Fiber
On Windows/Mac/iOS/Android, open Ziply Device Safety app.
Go to Parental Controls → toggle Off.
On Windows: disable Content Blocker in settings.
You can also uninstall Device Safety entirely.
VPNsSurfshark
Open app → Settings → VPN Settings / Features → CleanWeb → Off.
Reconnect VPN.
Repeat on each device.
ExpressVPN
Open app → Settings / Preferences → Privacy & Security.
Toggle Threat Manager and any Ad/Tracker Blockers to Off.
Reconnect VPN.
NordVPN
Desktop app: Settings → Threat Protection → turn Off all filters.
Mobile: Settings → Threat Protection Lite → Off.
Linux CLI: nordvpn set threatprotectionlite off.
IPVanish
Android/Fire TV: Settings → Advanced Protection → Threat Protection → Off.
Windows/macOS: Preferences → Threat Protection → Off.
Linux CLI: ipvanish set threat_protection off.
PIA VPN (Private Internet Access)
Open app → Settings → Privacy.
Toggle MACE (ad/malware filter) Off.
Reconnect VPN.
ProtonVPN
Open app → Settings → NetShield → Off.
Works on desktop, mobile, and Linux (via dropdown or CLI).
Reconnect VPN.
PureVPN
Open app → Settings.
Toggle Web Filter / App Blocker → Off.
Save and restart VPN session.
Vanish VPN
Open app → Settings.
Locate Content Filter / Ad Blocker.
Toggle Off.
Award VPN
Open app → Settings.
Toggle Web Filtering / Security Filter to Off.
RoutersTP-Link (Deco 6E / Archer)
Open TP-Link Deco app / Tether app.
Go to HomeShield → Parental Controls: disable or delete profiles.
Go to Network Security: turn Real-Time Protection, Intrusion Prevention, Ad Blockers off.
Asus Routers
Log in at router.asus.com.
Go to AiProtection → Parental Controls.
Turn filters Off.
Disable any Web & Apps Filters.
Netgear Routers (Orbi/Nighthawk)
In Nighthawk app: disable Circle Parental Controls if active.
In Security: toggle Netgear Armor (Bitdefender) Off.
Or via router login 192.168.1.1: go to Advanced → Security → Parental Controls / Access Control → Disable.
Linksys Routers
In Linksys app: Menu → Parental Controls → disable for each device.
Or via linksyssmartwifi.com: log in → Parental Controls → Off.
Wavlink Routers
Log in at 192.168.10.1 or wavlogin.link.
Go to Advanced → Parental Control → URL Filter.
Remove all filters or disable the feature.
Save and reboot.