Build keeps crashing

[migarcia559]

I have the Nvidia shield TV Pro in my living room with fenflix skin and debrid build it works great. I recently purchased Nvidia shield TV "not pro" for my bedroom with the same debrid build and same skin. But since day one the app continues to crash more and more while using it. Anybody else having this issue?

The Nvidia shield TV "not pro" has great stats too so I don't think it's a issue that it's just not strong enough. Once I get a TV show or movie playing it seems fine but it's when I'm going through the menus and searching for something is when it crashes a lot.

[The Chef]

I have the Nvidia shield TV Pro in my living room with fenflix skin and debrid build it works great. I recently purchased Nvidia shield TV "not pro" for my bedroom with the same debrid build and same skin. But since day one the app continues to crash more and more while using it. Anybody else having this issue?

The Nvidia shield TV "not pro" has great stats too so I don't think it's a issue that it's just not strong enough. Once I get a TV show or movie playing it seems fine but it's when I'm going through the menus and searching for something is when it crashes a lot.

So you got the tube version to save $50 bucks? If its not too late, return it and get the pro.

[migarcia559]

Unfortunately it is to late to return. It was a black friday deal so I saved a bit more. I just thought it would work better than some of the other options I've seen you promote like the Onn pro etc. If you have any suggestions to address the issue that would be helpful. I've deleted all built-in app and disabled some I don't use in hopes that it would work but it didn't.

[The Chef]

Unfortunately it is to late to return. It was a black friday deal so I saved a bit more. I just thought it would work better than some of the other options I've seen you promote like the Onn pro etc. If you have any suggestions to address the issue that would be helpful. I've deleted all built-in app and disabled some I don't use in hopes that it would work but it didn't.

Try going to Kodi settings/Player/Video and disable hardware acceleration:

Screenshot_1.png (1.51 MiB) Viewed 97 times

[The Chef]

Other possible solutions found for the Shield tube crashing:
Go to developer settings on the Shield and increase the buffer logger to e.g. maximum.

[migarcia559]

I tried both but I'm still getting the crashes. Uggh. If you have any other ideas please let me know and thank you for your help.